Pack · v1
Subscription business
/raven/v1/catalog/packs/subscription_business
Businesses that bill customers on a recurring plan: software, internet, pay-TV, hosting, monitoring. A customer is one person; a subscription is what they pay for, carrying product, plan, status and billing cycle.
Terminology
Wire nameLabelPlural
contactCustomerCustomers
subjectSubscriptionSubscriptions
groupSegmentSegments
tenantCompany—
primary
“Billing contact”
linked_to
“subscribed to”
relationship_options
Owner · Billing · Admin · Member
Schemas
KeyLabelKindAllowed valuesRequired
planPlantext—No
regionRegiontext—No
statusStatuschoiceTrial · Active · Past due · PausedNo
productProducttext—No
billing_cycleBilling cyclechoiceMonthly · AnnualNo
Event types
incidentIncidenttenantinvoice_issuedInvoice issuedsubjectmaintenancePlanned maintenancetenantpayment_failedPayment failedsubjectpayment_receivedPayment receivedsubjectplan_changedPlan changedsubjectproduct_noticeProduct noticetenantreminderRemindersubjectrenewal_dueRenewal duesubjectsubscription_cancelledSubscription cancelledsubjectsubscription_startedSubscription startedsubjecttrial_startedTrial startedsubjectusage_thresholdUsage thresholdsubject